HIE Spotlight Stories

MeHI develops HIE spotlight stories to showcase the progress made throughout the Commonwealth in the implementation of Health Information Exchange. Spotlight stories describe an organization's challenge, how health information exchange provided an effective solution, and the impact this had on workflow efficiencies, communication, and/or patient care.

We encourage you to review the stories in this library when planning your HIE implementation, for instance to model after similar HIE use cases, to find tips to overcome interoperability or workflow challenges, or to learn about the impact HIE can have on patient care.



Health Information Exchange Stories

  Boston Home Health Aides: Utilizing Electronic Information Flows to Improve Communication between Home Health Care Agencies and Hospitals, Community Health Centers, and Medical Practices
  Merrimack Valley ACO Uses the Mass HIway Webmail to Electronically Exchange Care Plans with Family Continuity
  Floating Hospital at Tufts Medical Center Implements HIE to Accelerate Transitions of Care of Prenatal Patients from Lowell General Hospital

Family Doctors, LLC uses the Mass HIway for Immunization Reporting


Natick Walpole VNA uses Mass HIway to receive discharge summaries from Maples Nursing Facility

  North Shore Community Health Center Uses HAUS Services to Streamline Referral and Document Exchange
  Circle Health uses the Mass HIway to Facilitate Sharing of Patient Information with Atrius Health

Children's Behavioral Health Initiative implements new HIE workflow to reduce CANS reporting errors

  Reliant Medical Group uses HIE to improve continuity of care for patients
  Upham's Corner Health Center uses HIE to improve referral process
  Brockton Neighborhood Health Care's new HIE-based workflows reduce readmissions 
     Cape Cod Healthcare improves patient discharge process through HIE
       Dimock Center improves Transitions of Care

Interested in sharing your story? 

If you have a story that MeHI can showcase, contact us, and a representative will schedule an interview with you.